Privacy Policy

Last updated: February 7, 2026

1. Our Commitment to Privacy

At VPNMesh, privacy is not just a feature—it's our core principle. We designed our service from the ground up to minimize data collection while providing you with fast, secure VPN access.

2. Information We DO NOT Collect

We maintain a strict no-logs policy. We do NOT collect:

• Your browsing history or traffic data
• DNS queries
• Connection timestamps
• Session duration
• Your original IP address
• VPN server IP addresses you connect to
• Bandwidth usage per session

3. Information We Collect

We collect only the minimum information necessary to operate our service:

3.1 Account Information

• Telegram User ID: Used to identify your account
• Username (optional): Display name from Telegram
• Registration date: When you created your account

3.2 Subscription Information

• Subscription plan and status
• Payment transaction IDs (not payment details)
• Subscription expiration date

3.3 Aggregate Statistics

We collect anonymized, aggregate data for service improvement:

• Total bandwidth used (not per-user)
• Server load statistics
• General geographic distribution of users (country-level only)

4. How We Use Information

The limited information we collect is used solely for:

• Providing and maintaining the VPN service
• Processing payments and managing subscriptions
• Enforcing device limits per subscription
• Communicating service updates through Telegram
• Improving server infrastructure and performance

5. Data Storage and Security

5.1 Encryption: All data in transit is encrypted using industry-standard protocols.

5.2 Storage: Account data is stored on encrypted servers with strict access controls.

5.3 Retention: Account data is retained while your account is active and for 30 days after deletion to allow for account recovery.

6. Third-Party Services

We use the following third-party services:

• Telegram: For user authentication and communication
• Payment Processors: For handling subscription payments (we do not store payment card details)

7. Data Sharing

We do NOT sell, trade, or rent your personal information. We may disclose information only if:

• Required by law (with valid legal process)
• Necessary to protect our rights or safety
• You have given explicit consent

Note: Because we do not log browsing activity, we cannot provide information we do not have, even if legally compelled.

8. Your Rights

You have the right to:

• Access: Request a copy of your account data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format

To exercise these rights, contact us through our Telegram bot.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

10. International Data Transfers

Our servers are located in multiple countries. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our Telegram bot. The "Last updated" date indicates when the policy was last revised.

12. Contact Us

For privacy-related questions or requests:

• Telegram: @vpnmesh_bot